Returns Policy

1] For orders under $49.00 (product cost - not including shipping charge)

Orders under than $49.00 are covered by our unconditional 7day return policy.
The only exception is GLASS PANELS which are not refundable or returnable.

To arrange for a return, simply contact us at quadroframes@gmail.com within 7 days of receipt of the order.  The delivery date indicated on the package tracking information will be considered the date of receipt for the purposes of product return.

Returned product must be in useable condition for a refund to be issued.

Original (outgoing) shipping charges will be reimbursed.  Return shipping charges are the responsibility of the customer.  We recommend returning product via a traceable carrier, as the customer is liable for return shipping.

2] For orders of $49.00 or more (product cost - not including shipping charge)

Orders over $48.99 are not returnable.  If there is any doubt on the suitability of our products, we recommend a small (less than $49.00), risk-free trial purchase.

In exceptional circumstances, a return may be possible, but STRICTLY AT OUR DISCRETION.

Any authorized return over $48.99 will be subject to a 25% re-stocking fee .

Any authorized returned product must be in usable condition to receive credit.

Outgoing and return shipping charges are NOT reimbursed.